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Health Choices Global Limited trading as ORO Mental Health

Company Information:

  • Company Number: 10941962
  • Correspondence Address: 2 Harley Street, London, W1G 9PA (Note: Our services are remote, and all appointments are held virtually. The offices are for correspondence purposes only.)
  • Company Registered Address: Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX
  • Operating as: Healthchoices Global

Your Opinion Matters To Us

Your Views: At Healthchoices Global, trading as ORO Mental Health, we are devoted to providing a high standard of care to our patients and their families. We actively encourage feedback to continuously monitor our service and identify areas for improvement in the care and treatment we deliver.

There are several ways in which you can provide feedback:

  • In writing: 2 Harley Street, London, W1G 9PA
  • Online: [Complaints – Health Choices Global - Mental Health Specialists](link to online complaints form)

How do I make a complaint?

ORO Mental Health is committed to providing safe, effective, and high-quality services. However, we understand that there may be occasions when things don't go as planned.

When concerns or complaints arise, we are dedicated to acknowledging them, resolving issues promptly, learning from them, preventing recurrence, and identifying service improvements.

If you wish to make a formal complaint, you can do so using the following methods:

  • In writing: 2 Harley Street, London, W1G 9PA
  • Online: [Complaints – Health Choices Global - Mental Health Specialists](link to online complaints form)

A full copy of our Complaints & Concerns Policy is available upon request.

Please contact our team should you need any further information. 

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